Negotiable
Lahore Punjab
Full Time
Job Description
IT Associate — Information Technology (Lahore)
Division: Lahore | District: LAHORE | Industry: Information Technology
Posted on Task Cash Now — Total Positions: 1 | Employment Status: Contract
Position Overview
Task Cash Now is sharing an opportunity for an IT Associate based in Lahore. This is a contract role intended for motivated IT professionals with a Master’s degree or Bachelor's (Hons) and a minimum of 3 years of relevant experience. The vacancy is open to both male and female candidates aged between 25 and 45. If you are looking to apply your technical skills in a collaborative environment and support business operations through technology, this role may suit you well.
Why this role matters
An IT Associate is a versatile, hands-on role that supports core IT operations and helps ensure systems and services run smoothly. From troubleshooting user issues to supporting infrastructure, the IT Associate acts as a reliable point of contact for technical problems and continuous improvement efforts. This role provides an excellent platform to deepen technical skills, gain exposure to enterprise systems, and prepare for more senior IT responsibilities.
Key Responsibilities
- Provide daily technical support to end-users, resolving hardware, software and network issues in a timely manner.
- Install, configure and maintain desktops, laptops, printers and other endpoint devices according to company standards.
- Monitor system performance, respond to alerts and participate in basic troubleshooting for servers and network devices.
- Maintain accurate documentation of incidents, resolutions and standard operating procedures (SOPs).
- Assist with user account administration — provisioning, de-provisioning, and access management in line with security policies.
- Support software deployments, patch management and updates across environments under guidance from senior IT staff.
- Work with vendors for hardware warranty, procurement and basic escalation when specialist support is required.
- Contribute to IT projects such as small migrations, rollouts of productivity tools, or upgrades under project leads.
- Follow cybersecurity best practices and assist in implementation of security controls, backups, and data protection processes.
Preferred Candidate Profile
The ideal candidate will bring the following qualifications, experience and behaviours:
Desirable Additions
- Relevant certifications such as CompTIA A+/Network+, Microsoft Certified: Modern Desktop Administrator Associate, or systems/cloud certifications (Azure, AWS) will strengthen an application.
- Experience with basic virtualization (VMware, Hyper-V), cloud services, or endpoint management solutions is advantageous.
- Prior exposure to IT project activities (migrations, hardware refresh, application deployments) and collaboration with cross-functional teams.
Employment Terms
Employment Type: Contract
Number of Positions: 1
Gender: Both male and female candidates are encouraged to apply.
Age Range: 25 – 45 years.
Specific details on salary, contract duration and additional benefits are not provided in the public posting — candidates should confirm these particulars during the application or interview stages.
How to Apply — Practical Tips
Submit your application before the closing date of 26-08-2025. Follow these suggestions to make your application stand out:
- Tailor your CV to highlight relevant technical experience — specify operating systems supported, tools used and typical ticket volumes handled.
- Include measurable achievements where possible, for example “reduced ticket resolution time by X%” or “supported a user base of Y employees.”
- List any certifications and training that demonstrate your technical competence.
- Attach or be ready to provide references from previous employers who can vouch for your reliability and technical skills.
- Write a short cover note (2–4 sentences) outlining why you are a good fit for the IT Associate role and what you hope to contribute.
Interview Preparation Checklist
- Prepare to describe how you diagnose and resolve common end-user issues (printer failures, login problems, software crashes).
- Be ready to explain basic networking troubleshooting steps (ping, ipconfig/ifconfig, checking DNS settings).
- Show examples of documentation you’ve created (SOPs, knowledge base articles) or describe how you track and prioritise tickets.
- Discuss any hands-on projects or migrations you supported and the role you played in their success.
- Ask practical questions about the team structure, tools in use, and on-call expectations to demonstrate engagement and readiness.
What Success Looks Like
A successful IT Associate resolves user issues promptly, maintains reliable systems, contributes to efficient IT processes and communicates clearly with both technical and non-technical stakeholders. Demonstrating a strong customer-service mindset, consistent documentation habits, and a proactive approach to preventing recurring issues will mark you as a high-performer in this role.
Career Growth
This role is a solid foundation for progression into roles such as Systems Administrator, Network Engineer, IT Support Lead, or Cloud/DevOps roles depending on where you focus your learning. Contract appointments often provide practical experience that can lead to longer-term opportunities or specialised career paths.
Final Note from Task Cash Now
If you meet the stated qualifications and are ready to contribute to a dynamic IT environment in Lahore, prepare your CV and apply before 26-08-2025. Emphasise your hands-on experience, problem-solving examples, and any certifications that show your commitment to professional growth. Good luck — stay organised, be clear in your application, and highlight the impact you’ve had in previous IT roles.